How to Shop on Masoko

Masoko chiefly is an online merchant and ecommerce store that provides a platform for vendors to bid their products onto the platform. Masoko operates mainly on a commission basis since every good or product sold through the platform gives them a certain percentage of the total price from the vendor. Recently talked about how to become a vendor on Masoko and today we have a different topic to talk about. Today learn on how to shop on Masoko ecommerce platform and pay using MPESA, Airtel Money, Credit Card or on Delivery for transactions that cannot be completed using MPESA.

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Procedure on How to Shop on Masoko

First things first you will need to access the Masoko website via

How to Shop on Masoko eCommerce Platform

Search for the product you need to purchase if you cannot find it on the homepage of the website. The search bar is located at the top with placeholder for search.

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Identify the kind of product you just searched for instance Samsung Galaxy S8 Plus. Click on add to cart. The item you need will be added to cart. The cart can be found at the top right corner just before my account.

How to Shop on Masoko eCommerce Platform

The cart will be updated and the total price for the product reflected just beneath the name cart. As an example while we were shopping for Samsung Galaxy S8 Plus on Masoko, you can see the cart has been updated to Kshs. 89,999/-. If you need another product continue finding them and adding them to cart.

How to Shop on Masoko eCommerce Platform

Done adding to cart? Well then, time to check out and pay for the product you just ordered and have it delivered to you. In summary on how to shop on Masoko ecommerce platform, Safaricom allows MPESA, Bank, Credit card, Airtel Money modes of payment. If your total products price is above Kshs. 70,000, you will not be able to pay using MPESA.

How to Shop on Masoko eCommerce Platform

Clicking on checkout will direct you to a page for signing in to your Masoko account or sign up for an account to allow for ease of order tracking. Provide shipping details where you want the product delivered to. Make sure you provide a physical address not a P.O Box.

How to Shop on Masoko eCommerce Platform

Proceed to payment where you can use the means listed above that is MPESA, Bank, Airtel Money, Credit Card etc. Your product will be shipped to you by Wells Fargo or any other partner courier service with Masoko.

How to Shop on Masoko eCommerce Platform


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